Help centre

How can we help?

Everything about hosting with 8Deploy, written to be read. If you cannot find it here, email [email protected] and a person will answer.

Getting started

Setting up your account, adding your first site and pointing your domain at us.

Domains and DNS

How DNS works, what to change at your registrar, and who manages what.

Websites and apps

WordPress, Node, Python, Docker, git deploys and staging.

Performance

The CDN, caching, WooCommerce, and finding out why a site is slow.

Email

Mailboxes on your domain, reading your mail, and staying out of spam.

Backups and security

How backups work, restoring, certificates, and keeping WordPress safe.

Billing

Plans, changing them, failed payments, cancelling and add-ons.

Your account

Data retention, support response times, and our honest limits.