• How backups work and how long we keep themWhat we back up automatically, how many days of backups your plan includes, and why you should still keep a copy of your own.
• Downloading a full backup yourselfHow to download a complete copy of your site, database and email from your panel, and why you should do it regularly.
• Restoring your site from a backupHow to roll your site back to an earlier day, what a restore replaces, and how to avoid losing recent orders.
• TLS certificates and HTTPSHow your free certificate is issued and renewed automatically, and what to do if a browser warns about your site.
• Keeping WordPress secureThe handful of habits that prevent almost every WordPress compromise, and what we handle for you.
• What to do if your site is hackedThe immediate steps to take if your site is compromised, how to clean it properly, and how to stop it happening again.