Changing your plan

You can change plan whenever you like, from the Billing section of your panel. It takes a couple of minutes.

Upgrading

1. Go to Billing and choose Change plan.
2. Pick the plan you want.
3. Confirm.

The new limits apply immediately. More memory, more CPU, more storage, more mailboxes, and on Pro and above, apps, git deploys and staging become available. We charge the difference pro rata, so you only pay for what remains of the current period.

When to upgrade

• You are regularly hitting your memory or CPU ceiling. Check your dashboard, or just ask the assistant in your panel.
• You are running out of storage.
• You want staging, which is the most common reason people move from Starter to Pro.
• You want to run an app or deploy from git, neither of which is on Starter.
• You have taken on more sites than your plan allows.
• Your shop is busy and checkout feels slow, which usually means Premium.

Downgrading

You can move down too. Before you do, check that you fit inside the smaller plan:

• Sites. Moving to Starter means one site. If you have three, two of them need to go first.
• Storage. If you are using 30 GB, you cannot fit on a 20 GB plan. Delete what you do not need first.
• Mailboxes. Fewer mailboxes on smaller plans.
• Databases. Same.
• Backup history gets shorter, so older backups will fall out of range.
• Apps, git deploys and staging are not on Starter. Moving to Starter means giving them up.

The panel will tell you if you do not fit. Sort it out before you move rather than after.

Annual billing

Paying annually gives you two months free. If you are staying, it is simply cheaper.

Add-ons instead of a plan change

If you only need one extra thing, an add-on may be cheaper than a full plan step. See Add-ons explained.