Email on your own domain is included on every plan. A message from [email protected] is worth considerably more to your reputation than one from a free webmail address.
How many mailboxes do I get?
- Starter: 5
- Pro: 15
- Premium: 30
- Platinum: 50
Creating one
- Go to Email in your panel.
- Choose the domain.
- Choose Add mailbox.
- Enter the part before the
@, for examplesarahorhello. - Set a password. Make it a strong one. Mailboxes are a favourite target for attackers.
- Save.
The mailbox is usable immediately. Sign in at webmail, or set it up in Outlook, Apple Mail or your phone. See Reading your email.
What we set up for you
- SPF, which tells the world which servers are allowed to send email as your domain
- DKIM, which signs your outgoing mail so receivers can prove it really came from you
- DMARC, which tells receiving servers what to do with mail that fails those checks
- Autodiscover, so most mail apps configure themselves when you type in your address and password
Those three records are what keep your email out of spam folders. Most hosts leave you to work them out yourself. We do it for you when you use our email.
Your DNS must point at us for email to work
Your domain's MX records must point at us. If we manage your DNS, that is done automatically when you create the first mailbox. If your DNS is elsewhere, add the MX records shown in your panel.
Using Google Workspace or Microsoft 365 instead
You can. Keep their MX records in place and do not create mailboxes here for that domain. If you would like us to manage those accounts for you, we offer managed Google Workspace or Microsoft 365 at $10 per seat per month as an add-on.
Deleting a mailbox
Deleting a mailbox deletes the mail in it. Download anything you need first.
The assistant in your control panel can see your actual account and answer about your sites, your plan and your usage. For anything else, email [email protected] and a person will answer.